JustHost Review (UK)

Now just because something needs improving, doesn't mean there aren't good qualities about it. Below you will read about the pros and cons of JustHost.

JustHost Pros & Cons

Let's look into JustHost's pros first:

Quick Server Provisioning

If you've ever tried a web host before, you may have experienced a long sign-up process. Depending on which one you try, you have to jump through some hoops to even verify who you are.

This makes the entire process much slower and can be quite stressful. JustHost has instant server provisioning, that is if you have one of their more expensive plans.

No-Risk

If you're nervous about trying a web host for the first time, it's likely because of the money that goes into it. Thankfully, JustHost has a 30-day money-back guarantee.

This deal only applies to host services which may be important to note. This is likely because JustHost offers free domains.

Add-Ons

Who doesn't like add ons? JustHost offers several add-ons including google apps. You also have access to both Google and Bing advertising credits which can be a big plus if you're just starting out or have a tight budget.

Safe and Secure

Another thing that people enjoy about JustHost is how safe and secure it is. When you're looking for a quality web host, making sure that it is safe and secure is crucial.

JustHost uses three popular safety measures including Secure Sockets Layer. They also provide SiteLock which helps many people feel at ease. With this, you'll even receive instant alerts and emails if there is a security breach for any reason.

Page Loading Speed

It may be surprising to hear that JustHost loads websites faster than 19% of other web hosting services. When a website has a fast page loading speed it will reduce bounce rates and loss of traffic.

Script Library

Lastly, JustHost gives its customers an entire script library for free. This includes popular options such as WordPress and Joomla.

Now, let's move onto some (very) dislikable features of JustHost:

Uptime

We signed up for accounts across several other web hosting services. We would often find that uptime results were well below average. The industry average is 99.94%, whereas JustHost's uptime average is 99.90%.

There have been two months out of 16 months where their uptime has dipped below that number, but only once was it below the industry average.

Lack of Customer Service

Customer support is one of the most important features any business could have. Unfortunately, JustHost does not have great quality customer support.

Not only does it take a long time to get connected to somebody via chat, they almost always answer your questions by linking you to their frequently asked questions page.

It feels like you're talking to an automated robot, rather than an actual human being who can help you.

If you want to try another avenue such as Twitter or email to get customer service from JustHost, you will get the same results.

It's important to note that customer service isn't available 24/7 either. You can tell from their past public interactions with customers that it seems like they don't care about you at all.

Hidden Offers

Usually, when you hear that a company has hidden offers, that's a good thing, but that is not the case with JustHost.

Many people see that JustHost offers a plan for £2.95 per month. Sounds great, right? Well, this price is only available if you pay for three years of service all upfront. Not a great deal.

They offer a package that is £4.44 per month. Again, this must be purchased upfront but only one year's worth of service instead of three. It will be worth it to many people to consider one of JustHost's alternatives listed below for this very reason.

Lack of Backups

If JustHost is the first web hosting service that you're looking into, hearing that they offer weekly backups may sound like a good deal. But, other website hosting services offer backups daily at a minimum.

Another thing to mention when it comes to backups is that JustHost doesn't guarantee backups. I don't know about you, but this worries me and many other website owners feel the same.

Upselling Galore

Have you ever been to the drive-through of your favorite fast-food restaurant only for them to try to upsell you to a bigger meal?

Maybe you've been checking out at your favorite clothing shop only to be asked several times if you want to join their loyalty program. Upselling alone is not a bad business practice.

It can quickly become toxic between a company and a customer once upsells become too excessive. When I signed up for a JustHost account the amount of upsells was beyond excessive and frankly, unnecessary.

We will talk a little bit about the JustHost free themes next, but we wanted to let you know that JustHost provides customers with a site builder tutorial video.

This is incredibly convenient and can make it easy for just about anyone to create a website. It may also answer questions about how to add something such as Google maps or a sub-page to your website.

JustHost Free Themes

JustHost has several free templates available that make it easier to create your website. You are also able to add themes from things such as WordPress or phpBB. Plug-ins are your best option when it comes to building your website using JustHost.